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Readiness for ISO 9001 — Quality Management System

Assess how close your business is to the requirements of ISO 9001:2026.

26 questions · ~6 min

Anonymous: we don't ask for a name, email or company details. Only the answers are kept, with nothing that identifies you, for statistics.

How to answer

Choose “Yes” only when the requirement is applied in practice and there is documentation or records. “Partly” means it is done informally or not everywhere.

4 Context of the organization

4.1 Have you recorded the internal and external issues (e.g. market, competition, technology, legislation) that affect your quality management system?

4.2 Have you identified the interested parties (customers, employees, authorities, suppliers, etc.) and their requirements?

4.3–4.4 Has the scope of your quality management system been defined in writing (activities, sites, any exclusions), and have the main processes been mapped?

5 Leadership

5.1 Is top management actively involved in the quality management system, providing resources and building it into business decisions?

5.2 Is there an approved quality policy that suits the business, has been communicated to staff and is available to those who need it?

5.3 Have roles, responsibilities and authorities for the system been defined and communicated?

6 Planning

6.1 Have you assessed the risks and opportunities related to your quality management system and planned actions to address them?

6.2 Are there measurable quality objectives with owners, resources, a timeline and a way of monitoring them?

6.3 Are changes to the system (organisational, process, infrastructure) planned and controlled before they are made?

7 Support

7.1–7.2 Have you defined the competence required for each relevant role, and do you keep records of training, experience or qualifications?

7.3–7.4 Are staff aware of the quality policy and of their contribution to the system, and is there a defined way of communicating internally and externally?

7.1.3–7.1.4 Are the infrastructure and the work environment maintained so that the quality of products or services is assured?

7.1.5 Is the measuring equipment that affects quality calibrated or verified, with records kept? If this does not apply to you, choose “Not applicable”.

7.5 Are the system's documents and records controlled (approval, versions, distribution, storage, retention)?

8 Operation

8.2 Are customer and legal requirements reviewed before an order or contract is accepted, and are any changes recorded?

8.3 Does the design and development of products or services follow controlled stages (inputs, review, verification, validation, changes)? If this does not apply to you, choose “Not applicable”.

8.4 Do you evaluate, select and monitor suppliers and external providers against defined criteria?

8.5.1 Is production or service provision carried out under controlled conditions (instructions, suitable equipment, checks)?

8.5.2–8.5.4 Are there identification and traceability, protection of customer property and preservation of products?

8.6–8.7 Are products or services checked before delivery, and are nonconforming products or services identified and handled in a controlled way?

9 Performance evaluation

9.1 Do you monitor, measure and analyse indicators of quality and customer satisfaction and evaluate the results?

9.1.2 Do you measure customer satisfaction and handle complaints systematically?

9.2 Is there an internal audit programme, and has at least one full internal audit of the system been completed by a competent person?

9.3 Has a management review of the system been held and recorded, with decisions and actions?

10 Improvement

10 Are nonconformities recorded, their causes analysed, and corrective actions taken and checked for effectiveness?

10 Are there documented examples of continual improvement of the system?

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